Administrative Support IV

🔍 Edmonton Zone, Edmonton, Royal Alexandra Hospital

📁: Administrative and Clerical

📅   : ALB00528380 Requisition #

📅   : Nov 05, 2025 Post Date

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Transition Company: Primary Care Alberta

Classification: Administrative Support IV

Union: AUPE GSS

Unit and Program: Provincial Facilitated Access to Specialized Treatment - Edmonton Zone

Primary Location: Royal Alexandra Hospital

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 1.00

Posting End Date: 12-NOV-2025

Temporary Employee Class: Temp F/T Benefits

Date Available: 15-DEC-2025

Temporary End Date: 14-JAN-2027

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 10

Shift Pattern: Days

Days Off: Saturday/Sunday

Minimum Salary: $26.07

Maximum Salary: $31.68

Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

A minimum of Grade 12 education, supplemented by a certificate or diploma in Office Administration from a recognized program, or equivalent experience, is required. Knowledge of Medical Terminology is essential. Recent experience (within the last 5 years) in a medical or surgical setting, pre-admission clinic, referral management, or related field, with a focus on surgical specialties. The ideal candidate will demonstrate strong attention to detail and accuracy with the ability to type at a speed of 50 words per minute. Proficiency in Microsoft Office. The role also demands outstanding interpersonal abilities, enabling the candidate to communicate clearly, concisely, and accurately with physicians, healthcare professionals and patients is crucial. Proven ability to work effectively in a high-stress environment, handling multiple challenges, frequent interruptions, changing workloads, and shifting priorities, all while meeting established deadlines. Demonstrated ability to work independently and collaboratively within a multidisciplinary team. Strong time management and organizational skills, with the ability to prioritize tasks in a fast-paced, high-volume environment. Ability to manage confidential information with discretion and in compliance with privacy legislation. Physical demands of the job include sitting for extended periods and using repetitive motions.

Preferred Qualifications:

Experience with Alberta Netcare, Connect Care, Rightfax and Genesys is an asset. Recent experience in a central intake setting, and/or referral processing. Experience in a Preadmission Clinic, Surgery, or Surgical Clinic is an asset. Comfort using multiple software platforms simultaneously. Training in emotional intelligence or cultural competence for diverse patient interactions is an asset.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

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We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.