Administrative Support IV
Your Opportunity:
Located at the Lois Hole Hospital for Women (LHHW), this position primarily supports the Urogynecology Clinic, a busy ambulatory care environment providing specialized outpatient services. The Administrative Support IV also provides coverage and support to other ambulatory care clinics within the facility as needed. In this role, the Administrative Support IV serves as the first point of contact for patients and plays a key part in maintaining efficient clinic operations. Responsibilities include checking in patients, coordinating and booking appointments, managing referrals and documentation, answering phones, preparing forms and requisitions, and maintaining clinic supplies. The position ensures smooth clinic flow and contributes to a positive patient experience across multiple programs. Professionalism, adaptability, and strong organizational and communication skills are essential. The successful incumbent works collaboratively within a multidisciplinary team and consistently demonstrates the Essential Habits of the Royal Alex Way in all interactions with patients, families, and staff.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Women's Ambulatory Clinic
- Primary Location: Royal Alexandra Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 05-NOV-2025
- Temporary Employee Class: Temp F/T Benefits
- Date Available: 15-NOV-2025
- Temporary End Date: 01-NOV-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 4
- Shifts per cycle: 20
- Shift Pattern: Days, Evenings, Nights, Weekends
- Days Off: As Per Rotation
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable
Some post-secondary education.
Additional Required Qualifications:Completion of post-secondary education in business administration, medical office assistant, or other related fields. Completion of 9–12-month Medical Office Certificate, medical terminology and experience within medical/hospital setting required. Strong proofreading and typing skills, Connect Care experience required. 1-2 years current experience as an Administrative Support IV in an Ambulatory Clinic in a Hospital Setting required. 1-3 years experience in women's health required. Ability to sit for long periods of time required.
Preferred Qualifications:MOA/Unit Clerk experience in a high acuity setting is preferred. Relevant education & experience in Women’s Health Ambulatory setting is preferred.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
