Administrative Support IV
Your Opportunity:
Working under the general supervision of the Clerical Supervisor and Managers, the Admin Support IV (Procedure Booking Clerk’s) primary responsibility is to facilitate organized and efficient service to patients accessing outpatient Gastroenterology & Hepatology Services by acting as a liaison between Patients, Physicians, Registered Nurses and other Outpatient departments. This involves the ongoing coordination of clinic appointments and tests and communicating with patients regarding clinic appointments and procedural preparation. The Admin Support IV collaborates with patients and Physicians and communicates with all members of the multi-disciplinary team and other inpatient/outpatient departments. Duties include booking and confirming clinic appointments, scheduling procedures on the Endoscopy Unit, processing Physician orders, scheduling diagnostic tests, retrieving various results and reports, providing appropriate verbal and written patient education and performing other duties as required. Additional opportunities to cross train for other Admin Support IV roles including Clinic MOA, and Endoscopy Unit Clerk may also be available within role. Hours of work are currently Monday to Friday between 0800-1700 and may change to meet operational requirements.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Endoscopy/GI/HEP/CCSC
- Primary Location: Foothills Medical Centre
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.00
- Posting End Date: 12-SEP-2025
- Employee Class: Casual/Relief
- Date Available: 22-SEP-2025
- Hours per Shift: 7.75
- Length of Shift in weeks: Varies
- Shifts per cycle: Varies
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable
Some post-secondary education.
Additional Required Qualifications:Completion of post-secondary education (e.g. course(s) in business administration, medical office assistant), or other related fields. Completion of a recognized Medical Office Assistant course or equivalent work experience required. Grade 12 diploma or equivalent required. One-two years in a medical clerical position required. Fluency in English language skills in reading, writing and oral communication required. Ability to work with minimal supervision, prioritize, problem solve and handle frequent interruptions required.
Preferred Qualifications:Previous experience in Ambulatory/ Outpatient experience preferred. Experience with Netcare, Connect Care strongly preferred.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
