Administrative Support III

Your Opportunity:

Alberta Health Services core values- compassion, accountability, respect, excellence, and safety guide our actions and behaviors to achieve excellent patient and family – centered health care for all Albertans. You must be committed to our Core Values to pursue this opportunity in our New Patient Appointment Office at the Cross Cancer Institute. Successful candidate of the Administrative Support III position is responsible for delivering high quality patient care and customer service. It is essential that in this position the representative must be able to make independent decisions, work under minimal supervision, able to handle conflict and difficult situations, as well as have a high level of problem-solving skills to meet the needs of our patients and clinicians. You will be responsible for the efficient flow of communication between health professionals, departments, patients, and families while maintaining confidentiality of patient information. This role schedules and manages all incoming referrals in the Connect Care booking system. Processing physician orders, managing incoming and outgoing referrals, ensuring all referrals have all the required information from external physicians, coordinating appointments with all other departments on site etc. Notifying all newly diagnosed cancer patients with any upcoming appointments here at the Cross Cancer Institute is a key task in this role. You must accomplish the above stated tasks with professionalism and while demonstrating our Mission and Core Values.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.