Administrative Support III
Your Opportunity:
Reporting to the Supervisor of Registration, Switchboard and Patient Information (RSPI), the Administrative Support III is responsible for responding to Patient Calls, Registration, Reception, and may include Scheduling and Referrals. As an Administrative Support III registration clerk, you provide a critical function in supporting patients as they call, obtaining patient information, and accurately entering information in the patient care systems. This position is expected to communicate effectively to provide exceptional customer service to the patients, clients and the general public. If required, as a Registration and scheduling clerk, you manage assigned clinics that require collaboration with the Providers, Nurses, and Unit Clerks for corresponding treatments, diagnostics, or clinical trials. Alberta Health Services offers a challenging work environment that provides support and opportunities for personal achievement and career growth. AHS Cares represents our five core values in action. These values: compassion, accountability, respect, excellence, and safety, are at the heart of everything we do. They inspire, empower, and guide how we work together with patients, clients, families, and each other. At AHS, we are living our values together.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Transition Company: Health Shared Services
- Classification: Administrative Support III
- Union: AUPE GSS
- Unit and Program: Health Information Management
- Primary Location: Arthur Child Cancer Centre
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.00
- Posting End Date: 06-JAN-2026
- Employee Class: Casual/Relief
- Date Available: 16-JAN-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: Varies
- Shifts per cycle: Varies
- Shift Pattern: Days, Evenings, Weekends
- Days Off: Other
- Minimum Salary: $23.53
- Maximum Salary: $28.60
- Vehicle Requirement: Not Applicable
Completion of Grade 12 or equivalent.
Additional Required Qualifications:Medical Office Assistant, Unit Clerk Specialty and/or Post-secondary education applicable to the position with Medical Terminology from a recognized training program - test will be administered. Minimum typing speed of 40 wpm - test will be administered. Familiar with the Connect Care Registration or Schegistrar with Referrals role. Minimum 3-month experience within the last two (2) years specifically in Scheduling, Registration or referrals. Strong verbal and written English communication skills. Outstanding interpersonal and telephone skills. Ability to work within a multi-disciplinary environment with constant interruptions and changing work demands. Must be physically able to sit and stand for long periods of time. Must be able to bend and lift approximately 25 pounds.
Preferred Qualifications:Critical thinking skills, knowledge of ARIA and Netcare, MS Office (Windows, Word, Excel, Outlook etc.).
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
