Administrative Support III
Your Opportunity:
Reporting to the Manager, the Administrative Support III is responsible for performing a range of clerical duties to support the operations of the various diagnostic areas. This position plays a key role in helping to foster the team environment by facilitating communication between nursing, other departments, patients and families while maintaining confidentiality of patient information and providing a variety of clerical support duties. The role of the Administrative Support III includes duties such as assisting with patient bookings, flow, general support duties within the department including reception, photocopying, faxing, assisting with image archiving, answering the telephone, address patient inquires and relaying messages; completes documentation and may contact other departments to communicate urgency of ordered diagnostic tests. Accountable for the accurate and timely transcription of physician orders. Contact and advise patients and other care teams of upcoming appointment dates/times and any preparation necessary.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support III
- Union: AUPE GSS
- Unit and Program: Diagnostic Imaging Clerical
- Primary Location: Rockyview General Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 27-AUG-2025
- Employee Class: Regular Full Time
- Date Available: 06-SEP-2025
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days, Evenings, Nights, Weekends, On Call
- Days Off: As Per Rotation
- Minimum Salary: $23.53
- Maximum Salary: $28.60
- Vehicle Requirement: Not Applicable
Completion of Grade 12 or equivalent.
Additional Required Qualifications:Medical Office Assistant or Medical Terminology Course required. Accurate and proficient keyboarding skills, 35 words per minute required. Typing test will be required. Demonstrated proficiency in Windows (Word, Excel, Internet, and Email). Absolute attention to detail and accuracy. Excellent knowledge of the English language both written and oral. Demonstrated ability to maintain a professional image, manage stressful situations with empathy and to remain calm, courteous, sensitive and tactful, at all times. Demonstrated ability to work independently. Skilled at paying close attention to detail. Able to prioritize work and cope with frequent interruptions. Must be able to work all shifts based on operational needs. Equipment troubleshooting, printer, fax, and PC. This position also requires physical stamina and dexterity to sit or stand for prolonged periods of time, assist with lifting and moving supplies, and reaching and extending frequently throughout the shift
Preferred Qualifications:Recent Diagnostic Imaging experience desired. Minimum 3 months recent clerical experience in a hospital or medical environment, involved in booking, reception, and clerical duties preferred. Prior experience working with the public is an asset.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
