Administrative Support III
Your Opportunity:
Reporting to the Unit Manager, Pediatric Ambulatory Care, this position: Greets patients and answers the telephone. Coordinates the flow of patients and provides clerical support in a high volume, busy ambulatory setting. Schedules appointments using Connect Care and verifies patient information. Checks patients in and out for visits. Supports a multitude of clinics within the Ambulatory portfolio. Cross training to other ambulatory units will be required. Books appointments and meetings for clinicians/teams. Provides equipment and ordering supplies in the clinical area. Performs other clerical duties as required.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Recovery Alberta: N
- Classification: Administrative Support III
- Union: AUPE GSS
- Unit and Program: Stollery Pediatric Ambulatory Clinic 2E
- Primary Location: Stollery Children's Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.00
- Posting End Date: 22-OCT-2024
- Employee Class: Casual/Relief
- Date Available: 01-NOV-2024
- Hours per Shift: 7.75
- Length of Shift in weeks: Varies
- Shifts per cycle: Varies
- Shift Pattern: Days
- Days Off: As Per Rotation
- Minimum Salary: $23.53
- Maximum Salary: $28.60
- Vehicle Requirement: Not Applicable
Completion of Grade 12 or equivalent.
Additional Required Qualifications:Minimum of Grade 12 with successful completion of post-secondary secretarial/unit clerk training with medical terminology is required. Two to three years of recent pediatric acute and/or Pediatric Ambulatory care experience is required. Proficiency with medical terminology and strong computer and typing skills are required. Experience with Connect Care Microsoft Office, excel database, and EMR (Electronic Medical Records) are required. Basic Cardiac Life Support – Healthcare Provider (BCLS-HCP) is required. Must be able to push/pull/lift a minimum of 50 lbs and work in awkward positions. Strong communication skills with a courteous and pleasant front desk reception/telephone manner are desired when working with the public. Strong organizational skills with the ability to prioritize workload. Professional behavior and excellent interpersonal skills are required when working with the public in this position. Ability to work under pressure with minimal supervision and ability to adapt quickly are desirable qualities. Must be able to work effectively in a complex, busy, noisy clinic environment and complete tasks while dealing with multiple interruptions. The Stollery Children’s Hospital and the Ambulatory Clinic’s provide Family Centered Care, and it is expected that all employees support this model of care.
Preferred Qualifications:As Required.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
