Unit Clerk
Your Opportunity:
The Unit Clerk at the Whitecourt Healthcare Centre is responsible for managing the flow of information between health professionals, departments, patients and families while maintaining confidentiality of patient information. They also provide clerical support for staff and physicians in the Acute Care Department. The Unit Clerk reports to the Care Manager and works under limited supervision. Primary duties include managing patient appointments, coordination and booking patient transportation and communicating details to patients. Greets and directs visitors, patients, and staff. Answers, transfers or relays messages on incoming calls. Timekeeper for Acute Care staff (includes entry and running applicable reports). Assists in the distribution/posting and filing of written information on the unit. Prepares and updates assignment sheets as required. Restocking/reordering non-stock items for Acute Care. Other related duties include, but are not limited to hand hygiene audits, relief scheduling, maintaining the electronic/downtime health records.
Description:
As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.
- Classification: Unit Clerk
- Union: AUPE GSS
- Unit and Program: Acute Care Med Surg
- Primary Location: Whitecourt Healthcare Centre
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 15-JUN-2026
- Employee Class: Regular Full Time
- Date Available: 25-JUN-2026
- Hours per Shift: 11.25
- Length of Shift in weeks: 12
- Shifts per cycle: 42
- Shift Pattern: Days, Evenings, Nights, Weekends
- Days Off: As Per Rotation
- Minimum Salary: $28.49
- Maximum Salary: $34.62
- Vehicle Requirement: Not Applicable
Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.
Additional Required Qualifications:As Required.
Preferred Qualifications:Connect Care training. Prior Unit Clerk experience in a rural health care setting serving the public preferred. Pharmacy transcription experience. Medical terminology. Demonstrated knowledge of computer applications required with experience of Connect Care, NetCare, I/Request, e-People Timekeeping, and the Oracle ordering system. Demonstrated interpersonal, communication (verbal and written) and organizational skills.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
