Switchboard Operator

🔍 Edmonton Zone, Edmonton, U of A Hospital

📁: Administrative/Clerical

📅   : ALB00052939 Requisition #

📅   : Jul 18, 2018 Post Date

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Classification: Switchboard Operator

Union: AUPE GSS

Department: UA-Switchboard-EDM

Primary Location: U of A Hospital

Multi-Site: Not Applicable

FTE: 1.00

Posting End Date: 24-JUL-2018

Temporary Employee Class: Temp F/T Benefits

Date Available: 17-AUG-2018

Temporary End Date: 01-AUG-2019

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 10

Shift Pattern: Days, Evenings, Nights, Weekends

Days Off: As Per Rotation

Minimum Salary: $22.56

Maximum Salary: $27.42

Vehicle Requirement: N/A

Required Qualifications:

Completion of Grader 12 or equivalent.

Additional Required Qualifications:

Able to work all shifts as operationally required. Ability to work independently with minimal supervision. Accurate typing speed of 40WPM required and testing is done prior to interview. Strong computer skills including proficiency with Microsoft Office programs (Word, Excel, Outlook) required. Minimum 6 months recent switchboard experience in a large institution required. Demonstrates proficiency in the English language. Must have excellent communication skills as there is a high degree of interaction with patients and a variety of disciplines at all levels of the organization. Ability to work under pressure, adapting and responding to changing priorities and deadlines.

Preferred Qualifications:

Medical terminology. Recent experience in a hospital environment. Recent customer service experience.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

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We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.