Supervisor

Your Opportunity:

The Supervisor, Registration & Patient Information performs a leadership role in Health Information Management & reports directly to the Manager, Registration, Switchboard & Patient Information - EDM Zone. The position is responsible for management of Registration, Switchboard, & Information Desk providing the direction, leadership, & organization over activities of the area & ensuring the collection of accurate demographic & financial information for patients, presenting at various entry points of the health system in compliance with Provincial Registration Standards & Practices. The position has oversight responsibility for all operational aspects of the department and acts as a resource for the facility regarding registration & identity management practices & compliance with legislative & regulatory requirements. The position is responsible for making area level decisions and contributing to the achievement of the goals of RSPI in support of the vision, mission, & business plan of Health Shared Services. Provides leadership through direct & indirect supervision, motivating, guiding, & supporting staff. Establishes performance measures; monitors productivity, quality of work performed & addresses performance issues. Responsible to manage budgets, human assets & variances. Responsible for recruitment, orientation, training, & scheduling of staff. Adheres to and understands the Health Information Act, Protection of Privacy Act, Access to Information Act, and follows AHS’s. Information Privacy & Security policies. Supports one or more sites with travel being required based on individual portfolio & coverage. Acts as HIM Supervisor On-Call on a rotational basis to provide after-hours, weekends, and stat holiday support for staffing & urgent or emergent issues. This is not inclusive of all responsibilities.

Description:

The Supervisor, Registration & Patient Information performs a leadership role in Health Information Management & reports directly to the Manager, Registration, Switchboard & Patient Information - EDM Zone. The position is responsible for management of Registration, Switchboard, & Information Desk providing the direction, leadership, & organization over activities of the area & ensuring the collection of accurate demographic & financial information for patients, presenting at various entry points of the health system in compliance with Provincial Registration Standards & Practices. The position has oversight responsibility for all operational aspects of the department and acts as a resource for the facility regarding registration & identity management practices & compliance with legislative & regulatory requirements. The position is responsible for making area level decisions and contributing to the achievement of the goals of RSPI in support of the vision, mission, & business plan of Health Shared Services. Provides leadership through direct & indirect supervision, motivating, guiding, & supporting staff Establishes performance measures; monitors productivity, quality of work performed & addresses performance issues Responsible to manage budgets, human assets & variances Responsible for recruitment, orientation, training, & scheduling of staff Adheres to and understands the Health Information Act, Protection of Privacy Act, Access to Information Act, and follows AHS’s Information Privacy & Security policies Supports one or more sites with travel being required based on individual portfolio & coverage Acts as HIM Supervisor On-Call on a rotational basis to provide after-hours, weekends, and stat holiday support for staffing & urgent or emergent issues This is not inclusive of all responsibilities