IT Customer Support I - TDR Support Analyst

🔍 Calgary Zone, Calgary, Quarry Crossing

📁: Information Technology

📅   : ALB00335267 Requisition #

📅   : Jan 25, 2023 Post Date

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Classification: IT Customer Support I

Union: AUPE GSS

Unit and Program: IT - Technology Projects

Primary Location: Quarry Crossing

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 1.00

Posting End Date: 30-JAN-2023

Temporary Employee Class: Temp F/T Benefits

Date Available: 06-FEB-2023

Temporary End Date: 06-FEB-2024

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 10

Shift Pattern: Days

Days Off: Saturday/Sunday

Minimum Salary: $26.23

Maximum Salary: $32.04

Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of certificate in Computer Support or equivalent.

Additional Required Qualifications:

This position is required to configure the Epic platform.  Qualifying applicants, who do not currently have Epic status or have not already passed the aptitude test will be required to pass an aptitude test designed by Epic as part of the recruitment process.  Candidates with scores that meet the acceptable standard may move forward to the next step of the recruitment process. Ability to travel to various sites throughout the local metro area as well as out of town. Previous experience with User Acceptance Testing or other modes of IT testing.

Preferred Qualifications:

Experience with Technical Dress Rehearsal (TDR).

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

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Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.