IT Customer Support I

Information Technology
ALB00162244 Requisition #
Thanks for your interest in the IT Customer Support I position. Unfortunately this position has been closed but you can search our 1,370 open jobs by clicking here.
  • Classification: IT Customer Support I
  • Union: AUPE GSS
  • Department: (CORP) IT End User Compute
  • Primary Location: Quarry Crossing
  • Multi-Site: Not Applicable
  • FTE: 1.00
  • Posting End Date: 18-SEP-2020
  • Employee Class: Regular Full Time
  • Date Available: 12-OCT-2020
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 2
  • Shifts per cycle: 10
  • Shift Pattern: Days
  • Days Off: Saturday/Sunday
  • Minimum Salary: $25.91
  • Maximum Salary: $31.64
  • Vehicle Requirement: N/A
Required Qualifications:

Completion of certificate in Computer Support or equivalent.

Additional Required Qualifications:

Experience in a fast paced environment managing multiple concurrent demands required. Must have 2 to 3 years of related IT customer service experience within the last 5 years, and be proficient using MS Office Suite and Outlook. Must have strong cognitive, analytical and problem solving skills and strong customer service commitment. Must have demonstrated effective communication, interpersonal, and organizational skills. Must have experience with creating standard documentation. Must have ability to set and meet personal deadlines and adapt to changes in priority. Must have ability to work in a team environment and experience in coordinating teams. Must be self-motivated, with minimal supervision.

Preferred Qualifications:

Related one year certificate from a recognized post-secondary institution preferred. Experience in a healthcare environment preferred. Experience working with technology is an asset.

Please note:

All postings close at 23:59 of the posting end date indicated.


Alberta Health Services (AHS) is committed to ensuring the safety of staff and patients and requires all NEW employees to provide a satisfactory criminal record check (CRC) and/or Vulnerable Sector Search(VSS) prior to the start of their employment. The CRC/VSS must be specific to the role at AHS and must be dated no more than 90 days prior to the date on your written offer from AHS.

Healthy Albertans. Healthy Communities. Together.

We’re passionate about what we do.  Our team of skilled and dedicated health care professionals, support staff and physicians who promote wellness and provide health care every day, all across Alberta. 

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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