IT Customer Support I

🔍 Calgary Zone, Calgary, Quarry Crossing

📁: Information Technology

📅   : ALB00082676 Requisition #

📅   : Feb 08, 2019 Post Date

Thanks for your interest in the IT Customer Support I position. Unfortunately this position has been closed but you can search our 1,787 open jobs by clicking here.

Classification: IT Customer Support I

Union: AUPE GSS

Department: IT Service Desk (N)

Primary Location: Quarry Crossing

Multi-Site: Not Applicable

FTE: 1.00

Posting End Date: 14-FEB-2019

Temporary Employee Class: Temp F/T Benefits

Date Available: 24-FEB-2019

Temporary End Date: 13-SEP-2019

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 10

Shift Pattern: Days, Evenings, Nights, Weekends, On Call

Days Off: As Per Rotation

Minimum Salary: $25.65

Maximum Salary: $31.33

Vehicle Requirement: N/A

Required Qualifications:

Completion of certificate in Computer Support or equivalent.

Additional Required Qualifications:

Successful completion of a Computing Science program from a recognized institution, or related job experience required. 2 to 3 years of experience working in a support desk environment that deals with calls from a varied user base. A sound knowledge of PC software, including Microsoft Office 2003-2010, Windows XP, Windows 7, Active Directory, and PC configurations. Proficient keyboarding skills are required. A customer service focus and strong communication skills are essential. Superior problem-solving and decision making abilities.

Preferred Qualifications:

A+ or similar certification preferred. Experience with VMware Service Manager (VSM). ITIL Foundation. Previous health care experience is considered an asset.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.