IT Customer Support I

📁
Information Technology
💼
Alberta Health Services
📅
ALB00082676 Requisition #
Thanks for your interest in the IT Customer Support I position. Unfortunately this position has been closed but you can search our 1,136 open jobs by clicking here.
  • Classification: IT Customer Support I
  • Union: AUPE GSS
  • Department: IT Service Desk (N)
  • Primary Location: Quarry Crossing
  • Multi-Site: Not Applicable
  • FTE: 1.00
  • Posting End Date: 14-FEB-2019
  • Temporary Employee Class: Temp F/T Benefits
  • Date Available: 24-FEB-2019
  • Temporary End Date: 13-SEP-2019
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 2
  • Shifts per cycle: 10
  • Shift Pattern: Days, Evenings, Nights, Weekends, On Call
  • Days Off: As Per Rotation
  • Minimum Salary: $25.65
  • Maximum Salary: $31.33
  • Vehicle Requirement: N/A
Required Qualifications:

Completion of certificate in Computer Support or equivalent.

Additional Required Qualifications:

Successful completion of a Computing Science program from a recognized institution, or related job experience required. 2 to 3 years of experience working in a support desk environment that deals with calls from a varied user base. A sound knowledge of PC software, including Microsoft Office 2003-2010, Windows XP, Windows 7, Active Directory, and PC configurations. Proficient keyboarding skills are required. A customer service focus and strong communication skills are essential. Superior problem-solving and decision making abilities.

Preferred Qualifications:

A+ or similar certification preferred. Experience with VMware Service Manager (VSM). ITIL Foundation. Previous health care experience is considered an asset.

Please note:

All postings close at 23:59 of the posting end date indicated.

Important:

Alberta Health Services (AHS) is committed to ensuring the safety of staff and patients and requires all NEW employees to provide a satisfactory criminal record check (CRC) and/or Vulnerable Sector Search(VSS) prior to the start of their employment. The CRC/VSS must be specific to the role at AHS and must be dated no more than 90 days prior to the date on your written offer from AHS.

Healthy Albertans. Healthy Communities. Together.

We’re passionate about what we do.  Our team of skilled and dedicated health care professionals, support staff and physicians who promote wellness and provide health care every day, all across Alberta. 


Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.


We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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