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Clinical Operations Manager

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Leadership - Management
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Alberta Health Services
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ALB00076691 Requisition #
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Your Opportunity:

This Clinical Operations Manager position is with the Southeast Home Care network. The Manager is responsible for the appropriate delivery of Home Care services by a multi-disciplinary team of health care providers to eligible recipients in an assigned geographic area according to zone and provincial policy. The incumbent will provide strong leadership and mentoring to front-line staff, manage resource allocation within assigned area, and participate in network/program area management processes and meetings. Manages the day-to-day operations of professional staff at the operations level monitoring the dynamic workload challenges and its effect on budget. Fosters client centered care, recognizing unique client situations and complexity of care delivery in the community. Monitors effectiveness of contracted services provided by home support agencies and housing operators. Ensures services are delivered in accordance with relevant legislation and Alberta Health Services policies and protocols. Collaborates with staff to resolve complex client/family issues/risk issues. Reports issues to the Program Manager that impact, or have the potential to impact, the network/program area or the zone. Makes operational decisions within the assigned area of responsibility based on critical review of clinical information, workload data and fiscal resources. Promotes internal and external partnerships enhancing effective communication related to areas of responsibility. Fosters an atmosphere conducive to encouraging and meeting staff development needs and student learning experiences. Monitors and documents staff attendance and performance. Provides immediate and constructive feedback while working with the staff to facilitate ongoing quality performance. Recruitment and Orientation.

Description:

The Manager is responsible for the appropriate delivery of Home Care services by a multi-disciplinary team of health care providers to eligible recipients in an assigned geographic area according to zone and provincial policy. The incumbent will provide strong leadership and mentoring to front-line staff, manage resource allocation within assigned area, and participate in network/program area management processes and meetings

  • Classification: Manager
  • Union: Exempt
  • Department: CH-South East HC Admin-EDM
  • Primary Location: Grey Nuns Community Hosp
  • Employee Class: Regular Full Time
  • FTE: 1.00
  • Posting End Date: 12-DEC-2018
  • Date Available: 07-JAN-2019
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 12
  • Shifts per cycle: 60
  • Shift Pattern: Days
  • Days Off: Saturday/Sunday
  • Minimum Salary: $36.68
  • Maximum Salary: $62.91
  • Vehicle Requirement: Driver's License, Vehicle Required
Required Qualifications:

Bachelor degree in health related field required. A minimum of 5 years of clinical practice or health related experience required. Previous management experience in a health related field is required. A valid driver's license and a vehicle are required.


Additional Required Qualifications:

Computer literacy in Microsoft Office (Word, Outlook), ePeople/Recruitment Management System, and Environment for Scheduling Personnel (ESP) is required. Annual membership in good standing with an accredited professional association is required.


Preferred Qualifications:

Master’s degree in health related field is preferred. An equivalent combination of experience and education will be considered. Current community care experience preferred. Knowledge of community resources is an asset.

Please note:

All postings close at 23:59 of the posting end date indicated.

Important:

Alberta Health Services (AHS) is committed to ensuring the safety of staff and patients and requires all NEW employees to provide a satisfactory criminal record check (CRC) and/or Vulnerable Sector Search(VSS) prior to the start of their employment. The CRC/VSS must be specific to the role at AHS and must be dated no more than 90 days prior to the date on your written offer from AHS.

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We’re passionate about what we do.  Our team of skilled and dedicated health care professionals, support staff and physicians who promote wellness and provide health care every day, all across Alberta. 


Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.


We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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