Administrative Support IV

🔍 Edmonton Zone, St. Albert, Sturgeon Community Hospital

📁: Administrative/Clerical

📅   : ALB00068723 Requisition #

📅   : Oct 16, 2018 Post Date

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Classification: Administrative Support IV

Union: AUPE GSS

Department: Sturgeon Comm H Staff Office

Primary Location: Sturgeon Community Hospital

Multi-Site: Not Applicable

FTE: 0.00

Posting End Date: 22-OCT-2018

Employee Class: Casual/Relief

Date Available: 01-NOV-2018

Hours per Shift: 7.75

Length of Shift in weeks: Varied

Shifts per cycle: Varied

Shift Pattern: Days, Evenings, Weekends

Days Off: Other

Minimum Salary: $24.99

Maximum Salary: $30.38

Vehicle Requirement: N/A

Required Qualifications:

Completion of post-secondary education (e.g. course(s) in office of business administration, medical office assistant).

Additional Required Qualifications:

Proficient computer skills, customer service, problem solving, interpersonal skills and critical thinking. Excellent command of the English language, both written and verbal is required; superior active listening and interpretative skills are required. Scheduling experience is required. 3-5 years’ experience in customer service environment. Demonstrated telephone skills are required. Experience dealing face-to-face with clients is required. Must have demonstrated experience resolving complex client issues. Must have demonstrated interpersonal and conflict resolution skills. Must be proficient in Microsoft Word, e-mail. Must have demonstrated ability to pay close attention to detail with a high level of accuracy. Must have superior ability to organize and prioritize. Must be flexible and able to meet the demands of changing deadlines. Must be able to purposefully work with colleagues, partners and clients to achieve shared goals.

Preferred Qualifications:

Payroll experience is preferred. Experience in working in a unionized health care and/or 24/7 environment is preferred.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

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We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.